Hope and Story Marketplace is an online marketplace made up of independent sellers who run their own shops and businesses. Most of our sellers will fulfil returns if received within 14 days of the delivery date but if you want more detailed return timeline information specific to your purchase, you will need to contact the Hope and Story team via email on info@hopeandstory.com

If you wish to exchange an item or return it for a refund for any reason, you will need to agree this with the seller from whom you purchased the item via “Ask a question” on the product page.